Frequently Asked Questions

If this is your first visit to, you probably have a few questions about who we are and what we do. Here we have listed questions and answers that our customers have frequently asked in order to help you understand a little bit more about If you have any specific queries, please get in touch with a advisor for further information.

How Does Work? works like many other holiday websites. Users can search for their holiday by choosing their specific requirements such as flights plus accommodation, accommodation only, and care hire. The website will then refine your options and show available accommodation, flights, and car hire for you to browse and then choose your selected holiday. Alternatively, you can search for available accommodation and flights from our featured deals from the homepage.

All holidays have a normal price displayed alongside a Monster price. Anybody over 18 can book holidays through, but to get the savings (the Monster Price), you will need to register and obtain Monster Credits.

What are Monster Credits?

The Monster Credits scheme is a closed-loop currency system run by Monster Rewards SL. Users can buy Monster Credits at 

Is there a charge for Membership?

There isn’t any membership as such – you just register, and that’s FREE. For more information just give us a call on 0845 5280613, and we will be happy to help you, or email us at

How Much do the Monster Credits Cost?

Each Monster Credit costs 10p. 

How Much can I Save? savings can be up to 75% off normal online prices.

So how can Prices be so Great? can afford to offer such competitive prices because they do not have any shops or brochures. The Head Office is in the Canary Islands which also has favourable tax advantages compared with the UK (as well as better weather!)

So, For These Prices Is It All Sub-Standard Accommodation?

Definitely not. All accommodation on a holiday is 3* to 5* Deluxe.

Is it only last minute accommodation? offers last minute accommodation and also holidays for further in the future. You can plan to go on holiday tomorrow or next year – it’s up to you!

How Many Destinations Do Offer? offers around 300,000 hotels and apartments in around 100 countries, as well as car hire, low cost flights, airport transfers and excursions.

Can I Book A Cruise On offers a full range of cruises on all the major cruise lines. Call our dedicated Cruise Team on 0800 408 6224

How Do I Know That My Booking And Personal Data Is Secure? has a Seal of Approval which confirms that credit card payments are secure on our website. It certifies that your credit card data is securely handled and that our company complies with the Payment Card Industry Data Security Standard (PCI DSS). More information can be found on our Privacy Policy page.

How can I buy Monster Credits?

Just give Monster Rewards a call on 0330 380 1239 or visit 


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