News Headlines

Latest Travel News and Press Releases

It’s easily done. The alarm has gone off, the taxi is waiting or we’ve overslept and check-out is in 10 minutes. Every year hotels find thousands of items left behind by us after our stay. Most of them, such as toothbrushes, nail polish and underwear, go straight in the bin. But other items are kept in case the owners ask for them. So what kind of things do we leave behind?
Passports and Tickets
It happens more often that you’d think. The guest certainly notices before the hotel that the item in question is missing. Often the room assistant is sent up to look. The seasoned professionals know where to search. Mostly, they slip behind the luggage stand or desk. Guests place them on top to remember them, and the luggage gets knocked or lifted and they fall behind. An important one to remember!
Rings and Necklaces
This one we might not notice until after we get home. Then panic sets in and the hotel gets called. Guests often take off jewellery in the night (or after a big night out) and place it on the bedside table. It gets knocked off in the morning when we reach for our phones to check the time and slides down between the bed and table. The room assistants find them during change-over and turn them in. Usually, the guest is reunited with their precious item, but you’ll be expected to pay for recorded delivery to have it returned safely back to you in the UK.
Binoculars and Shoes
These might seem a strange coupling, but UK hotels, particularly those at the seaside, report often finding these two items together. Binoculars are left on windowsills for obvious reasons and shoes behind long curtains. Perhaps he’s raced to the window to see that parrot and his wife has reminded him to take off his shoes. We’ll rely on you to let us know. Hotels tend to keep these items for a year or so, tagged with the room number and date, but expect the guests to notice they are missing.
Clothes, Towels and Cosmetics
Hotel groups claim these items are increasingly common, which suggests they are not forgotten at all. Many people travelling on budget airlines buy their liquid cosmetics in the resort, intending to leave them behind when they go. The same goes for bulky beach towels. Clothes are also increasingly left behind as travellers buy cheap summer items that they don’t need once they land. These items are not kept for return.
But it is the humble toothbrush which is left behind most often - a quick brush before heading to the airport, then visiting the loo and closing the door. It’s not the most serious thing to forget, and most people don’t worry about it. But even London’s fancy Claridge’s Hotel admits that, just once in a while, some well-off guests will call to ask if they will post it on.

View all articles

ACCEPT COOKIESTo give you the best possible experience, this site uses cookies. Using this site means you agree to our use of cookies. We have published a cookies policy, which you should read to find out more about the cookies we use. View cookies policy.