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According to a recent survey, it isn't uncomfortable beds or poor service that create the most sleepless nights for today's business traveller. So obsessed are we with being connected to the rest of the world that it is a lack of Internet facilities that is the biggest concern.

The survey by a leading hotel chain quizzed business travellers about their concerns and gripes when travelling and the results revealed just how important round-the-clock access to the rest of the world is to the traveller of today. A huge 61 per cent of those questioned said that the most important facility at their hotel destination was access to the Internet. Just 17 per cent named the television as the most important object in their hotel room and just 5 per cent cited a bath.

Around 40 per cent of respondents said that not being able to communicate with business contacts or family was the thing that annoyed them most when travelling. It is perhaps unsurprising that over 60 per cent of respondents would prefer to use the Internet to communicate with family than the phone.

After a stressful day working away, a large percentage of the travellers quizzed for the survey said that catching up with the family was the best way to unwind.

Among the other most vexatious travel-related niggles cited by respondents were loud noise (24 per cent) and a lack of good transport (26 per cent).

It is little wonder that many of the typical facilities in a hotel room were overlooked by those travellers questioned for the survey. Most of them stated that the very first thing they would do on arrival in their room would be to log on to the network to check and respond to messages. This was even before unpacking their belongings.

While Internet access is improving across the world, there has been growing criticism of many hotels that charge additional and sometimes quite extortionate fees for using the Internet. One leading national newspaper in the UK carried out a study of 70 hotels and hotel chains in 2012 and found that only around a third of them offered free Wi-Fi.

Perhaps travellers most concerned with Internet access should consider focusing their business activity on Taiwan. The state recently announced it was extending its free Wi-Fi access for residents to overseas visitors through an extensive network of hubs.

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