Privacy Policy

Privacy Statement

This website is operated by Monster Group (Travel) SLU T/A Monster.travel, a company registered in Spain under Company Registration Number B-76539022, with the registered office situated at

Tenerife Advice Centre,
Locale 339,
Centro Comercial Fañabe Plaza,
Avenida Bruselas,
38660. Adeje
Tenerife. Spain

References in this Privacy Statement to "we", "us", "our" and "ourselves" are references to Monster.travel.

Thank you for visiting www.Monster.travel. Please read the following information carefully as the following terms and conditions will apply to your use of the Website.

We take the privacy of our Website users seriously. This Privacy Statement explains what personally identifiable information is collected about you via this Website and what we do with that information. We are committed to protecting the privacy of your personal information.

By registering as a user of the Website or otherwise submitting your Personal Information via the Website, you are consenting to the processing of your Personal Information for the purposes and by the means set out in the Privacy Statement. You should read this Privacy Statement together with the Website Terms and Conditions, of which this Privacy Statement forms part.

The General Data Protection Regulation
The GDPR is the biggest change to European data protection and privacy law in the last twenty years. As part of this new law, organisations have to review how they manage their clients personal data; whether this be email addresses, bank details, telephone numbers etc.
 
The General Data Protection regulations, known as the GDPR must be in place by the 25th May 2018, which means that clients will have more control over the data that companies hold on them, how it is used and how they prefer to be contacted (or not). This positive step helps to protect the personal data that clients give out.
 
Advanced Business Consultancy Legal SL has conformed to this new regulation by updating the Privacy Policy; below:
 
The new legislation states that organisations must ask for specific permission to contact clients and how they would like to be contacted. You may find that companies will contact you to ask how you would prefer to be contacted in the future. As a valued client of Monster.travel, you will be contacted so that you can choose how you would like to receive updates from us.
 
The changes will make it easier for clients to update any preferences on use of information, what they would like to receive and how. If a client gives permission to a company to contact them, then decides that they would prefer not to be contacted further, the client can change their mind at any time and request not to be contacted in the future.
 
The 4 ways GDPR benefits you:
 
Why your data is safe in our hands.
 
• Monster.travel use client’s personal data to help us provide a better customer service, that tailors the information to our clients’ needs which can be relevant and useful.
• Monster.travel work hard to respect our client’s privacy and ensure that we are meeting the strict regulatory requirements.
• Monster.travel will not sell any clients personal data to any third-party company.
• Monster.travel go the extra mile to protect your data.
 
You will be better protected
 
We regularly review our privacy notice, which tells clients how we use their data and what their options are. We may update it again if there are other changes relating to the GDPR. These new regulations make sure that all organisations are set up to protect any data they hold and to act appropriately if anything goes wrong.
 
You have more control
The new regulation supports your right to have your privacy respected and your data protected. It is designed to give you confidence that your information is accurate, up to date and well managed.
 
You can choose
In the coming months you may be contacted to give your consent for us to contact you regarding information, offers or new products. You can control if and how you want to be contacted, for example, by email, phone or social media.
 
You can change your mind
Every organisation must provide you with the opportunity to change your mind about the choices you have made. This is intended to give you options and keep you in control.
 
To comply with the GDPR any requests will need to be clear and straightforward. Clients will now be able to decide who can contact them and how they would like to receive their information. This could be by email, telephone or even social media.
 
With the new GDPR client’s data will be better protected as this aims to make sure that all organisations who hold any personal data have the right process on how to place and protect it. Any company who place personal data at any kind of risk will be facing huge penalties.
 
As a client with Monster.travel we will be asking how you would like to receive information from us. We could be contacting you regarding certain offers, news updates and general checks. We will be giving different opportunities to confirm this when we speak to you over the next coming months to let us know how you would like to proceed.

Website Security Statement

We take security very seriously, and we have implemented a bank approved encryption system to protect your 'on-line' transactions with us. Credit/debit card payments will automatically be encrypted using Secure Sockets Layer (SSL). SSL is an industry standard protocol for encryption over the internet. This technology prevents your personal information from unauthorized access and malicious attack. Any credit/debit card numbers are securely processed within our “on-line payment partners” system.

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We absolutely retain the right to refuse any booking made via our site.

If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately.

Monster.travel

Email:Info@Monster.travel

Tel: 0845 5280613

 

Other important points to note

We may use visitor information to measure the entry and exit points of visitors to the site and respective numbers of visitors to various pages and sections of the site and details of searches performed. We may also use this information in the future to measure the usage of advertising banners, and other "click throughs" to and from the site. We have security processes in place to ensure that our customers' data is held on a central database and is not accessible by any unauthorised persons. However, persons such as IT systems suppliers may need to have access to the system from time to time. We will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it *

This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement.

Changing your personal information

If you believe that we are storing details relating to you and that these are incorrect or you wish to change or remove them, please contact us on 0845 5280613 or alternatively email us at Info@Monster.travel and we will correct them as soon as possible.

Use of cookies

In order to enable you to keep browsing efficiently, we may use "session" cookies on this Website.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Click here to find out more about cookies (www.allaboutcookies.org/cookies)

"Session" cookies are temporary and are erased when you close your browser.

We may use "session" cookies for the following purposes:

1.      to help us to recognise you when you move between pages on the Website;

2.      to note the pages that you visit on this Website;

3.      to allow us to enhance your experience of this Website;

4.      to compile anonymous statistics about your browsing patterns and to build up a demographic profile. (should we use cookies in this way, you will not be personally identified and any information collected will only be used in aggregate form for reporting purposes).

Advertisers on this Website may also use cookies.

 

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You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled. Please click here to find out how to disable/enable cookies (www.allaboutcookies.org/manage-cookies/).

Any future changes to our privacy policy

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Finally, we advise that you should always check the terms and conditions relating to this Website.

Last Updated: 16-04-2018




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