At, we aim to give you the best service possible. But if you feel we´ve fallen short of this, please let us know. We can then work with you to put things right and we will always try to use your feedback to improve things where we can.
If for whatever reason you are not happy with our service, please let our team know as soon as you can. We will endeavour to be in touch with you within 2 working days which will allow us time to investigate your enquiry.

Enquiry Form

Tel: 0845 5280613



For postal
 correspondence only:

UK Office:

Monster Rewards LTD
Fifth Floor, Waverley House,
Holdenhurst Road,


Tenerife Office:

Monster Group (Travel) SLU
CC Fanabe Plaza, 339
Avenida Bruselas,
38660. Adeje


Opening Times:

Monday - Friday 10am to 8pm

Saturday & Sunday 10am to 6pm


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