About Monster.travel

Monster.travel is part of Monster Group (Travel) SLU. Monster.travel is an ATOL bonded full service travel website which offers customers a choice of hotels and holiday apartments across a wide range of destinations in the UK and abroad. Monster.travel also offers flights, transfers, and car hire.
 
Anyone can book a holiday through Monster.travel with the prices as advertised at the ‘Normal Price’. However, to gain the best price and the advertised ‘Monster Price’, users must purchase Monster Credits or redeem existing Monster Credits. Monster Credits work in a very similar way to gift vouchers or coupons, with the main difference being that the discount available for the customer upon redemption of their Monster Credits is far greater than their face value!
 
Monster.travel operates out of Tenerife with English speaking call centres for ease for our customers. Due to operations being run from Tenerife, Monster.travel are able to take full advantage of the low taxation rate in Tenerife meaning considerable savings can be made, and passed on to all Monster.travel customers wanting to redeem or purchase Monster Credits.
 
The Monster.travel Personal Travel Advisors are trained to offer customers expert impartial advice and are committed to providing the highest level of customer service in an open, honest and ethical way.
 
 

Financial Protection

Monster Group (Travel) SLU  is a Member of ABTA with membership number P6977. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com

Our Charities

Monster.travel has a responsible approach to the environment and the impact that travel has on it, and is also a Platinum Sponsor of the charity People Against Poverty, which helps feed, house, clothe and educate the poor in communities worldwide. Read more about why this special organisation is Monster.travel’s chosen charity here.
 
 

Your Privacy

Monster.travel understand that when you purchase anything on the internet, it requires a great deal of trust on your part. Monster.travel appreciates the confidence that our customers have in the company. When you use Monster.travel to book your holiday, we will make it a priority to ensure the safety and confidentiality of the personal information that you divulge.
 
The Monster.travel booking system is secure and your credit card and personal information is encrypted. Please read our Privacy Policy for more information.



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